Privacy Policy
Effective Date: February 2026
At charcoals.in, the privacy of our visitors is of extreme importance to us. This Privacy Policy document outlines the types of personal information that is received and collected by charcoals.in and how it is used.
1. Information We Collect
- Voluntary Information: We collect information you provide directly to us when you request a quote, make a purchase, or contact us via WhatsApp or phone (such as your name, restaurant/business name, phone number, and delivery address).
- Automated Information: Like many other websites, we automatically collect certain information when you visit our site, including your IP address, browser type, internet service provider (ISP), referring/exit pages, and date/time stamps.
2. Cookies and Web Beacons
charcoals.in uses cookies to store information about visitors' preferences, record user-specific information on which pages the user access or visit, and customize web page content based on visitors' browser type or other information that the visitor sends via their browser.
3. Google AdSense & Third-Party Advertising
Since we monetize our website with advertising, please be aware of the following:
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
- Users may opt out of personalized advertising by visiting Google's Ads Settings.
4. How We Use Your Information
- Process and deliver your bulk charcoal orders.
- Communicate with you regarding quotes, customer service, and deliveries within Bangalore.
- Improve our website and your browsing experience.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
6. Contact Us
If you require any more information or have any questions about our privacy policy, please feel free to contact us by phone at +91 9148871110.